POSTAL INFORMATION

WHEN HIRING INTERSTATE YOU ARE AUTOMATICALLY AGREEING TO THESE TERMS.


DELIVERY

Postal hires are sent via Australia Post Express on the Monday the week of your hire to ensure prompt delivery or the Tuesday if your garment was booked for a Sunday the week before.

TRACKING

Tracking will be sent to you via Instagram dm.

A NOTE ON AUS POST

Please note that we do not have an affiliation or control over the services with Australia Post. 

We strive to ensure prompt delivery of your hires. In the event that Australia Post is unable to deliver a hire on time and/or loose the package, wrongfully deliver it or loose the shipment label you will be provided with a store credit of the hire price excluding the shipping fee. 

RETURN

WHEN

Saturday & Sunday postal hires must be lodged for return by 12pm on the MONDAY after the hire. Weekday hires must be lodged back the day after the hire.

If a public holiday falls on the Monday it is to be lodged by 12pm TUESDAY.

HOW

You will receive a pre-paid pre filled out satchel inside of the zip lock bag your dress was posted to you in. When lodging your return put your hire inside of the zip lock bag, pop it into the satchel and seal it up.

Please only lodge your return at an Aus Post counter. DO NOT post it in a postage box, if this instance occurs a $10 late fee will occur as there is no way for you to send proof of shipment.

When lodging your parcel at the post office please send a photo of the lodgement receipt and yellow tracking sticker to @hirefora.night on instagram by 12pm.

LATE FEES

A late fee of $10 will occur if the return is not posted by 12pm on the designated day.